Realtime Eligibility High Failure Rate - Medicaid DC

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 13, 2026 - 01:12 EST

Monitoring

Medicaid DC now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 13, 2026 - 00:10 EST

Investigating

A high failure rate of 24% has been detected for Medicaid DC.
Posted Jan 13, 2026 - 00:02 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid DC).