Realtime Eligibility High Failure Rate - Meritain Health

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Dec 04, 2025 - 13:34 EST

Monitoring

Meritain Health now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 04, 2025 - 12:32 EST

Investigating

A high failure rate of 18% has been detected for Meritain Health.
Posted Dec 04, 2025 - 12:28 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Meritain Health).