Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted May 19, 2026 - 17:12 EDT

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 16:10 EDT

Investigating

A high failure rate of 27% has been detected for BCBS North Carolina.
Posted May 19, 2026 - 16:08 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).