Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 17:22 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 16:20 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Ohio Part B is failing at 86.74%
Posted Nov 04, 2025 - 16:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).