Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 00:54 EST

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 23:52 EST

Investigating

A high failure rate of 18% has been detected for BCBS Illinois.
Posted Jan 12, 2026 - 23:46 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).