Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Mar 21, 2025 - 10:36 EDT

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Mar 21, 2025 - 09:36 EDT

Investigating

A high failure rate of 20% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted Mar 21, 2025 - 09:18 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).