Realtime Eligibility High Failure Rate - BCBS Tennessee

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 14:58 EST

Monitoring

BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 13:56 EST

Investigating

A high failure rate of 13% has been detected for BCBS Tennessee.
Posted Jan 20, 2026 - 13:52 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).