Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 19, 2026 - 14:52 EDT

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 13:50 EDT

Investigating

A high failure rate of 83% has been detected for BCBS North Carolina.
Posted May 19, 2026 - 13:38 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).