Realtime Eligibility High Failure Rate - BCBS Texas

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 17:10 EST

Monitoring

BCBS Texas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 16:08 EST

Investigating

A high failure rate of 11% has been detected for BCBS Texas.
Posted Nov 04, 2025 - 16:02 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Texas).