Realtime Eligibility High Failure Rate - Oxford Health Plans
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 16:32 EST
Monitoring
Oxford Health Plans now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 15:30 EST
Investigating
A high failure rate of 15% has been detected for Oxford Health Plans.
Posted Nov 20, 2024 - 15:24 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Oxford Health Plans).