Realtime Eligibility High Failure Rate - BCBS Michigan

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 03, 2026 - 18:07 EDT

Monitoring

BCBS Michigan now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 03, 2026 - 17:05 EDT

Investigating

A high failure rate of 36% has been detected for BCBS Michigan.
Posted May 03, 2026 - 12:01 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Michigan).