Realtime Eligibility High Failure Rate - BCBS Michigan
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 19:36 EST
Monitoring
BCBS Michigan now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 18:36 EST
Investigating
A high failure rate of 18% has been detected for BCBS Michigan.
Posted Nov 20, 2024 - 18:34 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Michigan).