Realtime Eligibility High Failure Rate - BCBS Kansas

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 08, 2025 - 13:26 EDT

Monitoring

BCBS Kansas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 12:24 EDT

Investigating

A high failure rate of 20% has been detected for BCBS Kansas.
Posted Apr 08, 2025 - 12:18 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas).