Realtime Eligibility High Failure Rate - BCBS Alabama

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 07, 2026 - 18:04 EDT

Monitoring

BCBS Alabama now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 07, 2026 - 17:04 EDT

Investigating

A high failure rate of 17% has been detected for BCBS Alabama.
Posted Apr 07, 2026 - 17:02 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Alabama).