Realtime Eligibility High Failure Rate - BCBS Texas

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 01:18 EST

Monitoring

BCBS Texas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 13, 2026 - 00:18 EST

Investigating

A high failure rate of 15% has been detected for BCBS Texas.
Posted Jan 13, 2026 - 00:12 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Texas).