Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 03:18 EDT

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 20, 2025 - 02:16 EDT

Investigating

A high failure rate of 13% has been detected for BCBS North Carolina.
Posted Oct 20, 2025 - 02:08 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).