Realtime Eligibility High Failure Rate - Medicare
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 19:02 EST
Monitoring
Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 18:01 EST
Investigating
A high failure rate has been detected for 1 Medicare payer(s).

Medicare Illinois is failing at 20%
Posted Nov 20, 2024 - 17:56 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).