Realtime Eligibility High Failure Rate - BCBS Louisiana

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Oct 19, 2025 - 20:16 EDT

Monitoring

BCBS Louisiana now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 19, 2025 - 19:14 EDT

Update

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.
Posted Oct 19, 2025 - 19:10 EDT

Investigating

A high failure rate of 15% has been detected for BCBS Louisiana.
Posted Oct 18, 2025 - 19:08 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Louisiana).