Realtime Eligibility High Failure Rate - Medicaid Indiana

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 10:14 EST

Monitoring

Medicaid Indiana now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 09:12 EST

Investigating

A high failure rate of 40% has been detected for Medicaid Indiana.
Posted Jan 20, 2026 - 09:04 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Indiana).