Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 02, 2026 - 18:14 EDT

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 02, 2026 - 17:13 EDT

Investigating

A high failure rate of 10% has been detected for BCBS Illinois.
Posted May 02, 2026 - 17:11 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).