Realtime Eligibility High Failure Rate - Blue Cross Texas (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 06:58 EST

Monitoring

Blue Cross Texas (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 05:58 EST

Investigating

A high failure rate of 41% has been detected for Blue Cross Texas (Medicare Advantage).
Posted Jan 20, 2026 - 05:50 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Blue Cross Texas (Medicare Advantage)).