Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Apr 08, 2025 - 13:40 EDT

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 12:32 EDT

Investigating

A high failure rate of 13% has been detected for BCBS Arizona.
Posted Apr 08, 2025 - 12:30 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).