Realtime Eligibility High Failure Rate - Medicaid Ohio

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 14:34 EST

Monitoring

Medicaid Ohio now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 13:32 EST

Investigating

A high failure rate of 18% has been detected for Medicaid Ohio.
Posted Nov 04, 2025 - 13:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Ohio).