Realtime Eligibility High Failure Rate - Advantage (Centene)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 14, 2025 - 14:20 EST

Monitoring

Advantage (Centene) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 13:18 EST

Investigating

A high failure rate of 55% has been detected for Advantage (Centene).
Posted Nov 14, 2025 - 12:54 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Advantage (Centene)).