Realtime Eligibility High Failure Rate - Medicaid Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 15:02 EDT

Monitoring

Medicaid Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 14:00 EDT

Investigating

A high failure rate has been detected for 1 Medicaid Illinois payer(s).
Posted Mar 21, 2025 - 13:58 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Illinois).