Realtime Eligibility High Failure Rate - United Healthcare
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 29, 2024 - 00:44 EDT
Monitoring
United Healthcare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 28, 2024 - 23:44 EDT
Investigating
A high failure rate has been detected for 1 United Healthcare payer(s).

Golden Rule is failing at 100%
Posted Apr 28, 2024 - 23:40 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (United Healthcare).