Realtime Eligibility High Failure Rate - Bankers Life and Casualty

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Sep 16, 2025 - 03:18 EDT

Monitoring

Bankers Life and Casualty now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 16, 2025 - 02:16 EDT

Investigating

A high failure rate of 38% has been detected for Bankers Life and Casualty.
Posted Sep 16, 2025 - 02:10 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Bankers Life and Casualty).