Realtime Eligibility High Failure Rate - Anthem
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 23:52 EST
Monitoring
Anthem now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 22:52 EST
Investigating
A high failure rate has been detected for 1 Anthem payer(s).

Anthem BCBS Ohio is failing at 11.76%
Posted Nov 20, 2024 - 22:48 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Anthem).