Realtime Eligibility High Failure Rate - Meritain Health

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 17:08 EDT

Monitoring

Meritain Health now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 16:06 EDT

Investigating

A high failure rate of 11% has been detected for Meritain Health.
Posted Mar 21, 2025 - 16:02 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Meritain Health).