Realtime Eligibility High Failure Rate - BCBS Florida - Florida Blue

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 20:44 EDT

Monitoring

BCBS Florida - Florida Blue now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 15, 2025 - 19:42 EDT

Investigating

A high failure rate of 12% has been detected for BCBS Florida - Florida Blue.
Posted Sep 15, 2025 - 19:40 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Florida - Florida Blue).