Realtime Eligibility High Failure Rate - Medicaid Ohio

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Sep 16, 2025 - 01:12 EDT

Monitoring

Medicaid Ohio now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 16, 2025 - 00:10 EDT

Investigating

A high failure rate of 90% has been detected for Medicaid Ohio.
Posted Sep 15, 2025 - 19:44 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Ohio).