Realtime Eligibility High Failure Rate - Blue Cross Illinois (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Feb 04, 2026 - 12:18 EST

Monitoring

Blue Cross Illinois (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 04, 2026 - 11:16 EST

Investigating

A high failure rate of 30% has been detected for Blue Cross Illinois (Medicare Advantage).
Posted Feb 04, 2026 - 09:28 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Blue Cross Illinois (Medicare Advantage)).