Realtime Eligibility High Failure Rate - Medicaid DC

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 08, 2025 - 09:26 EDT

Monitoring

Medicaid DC now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 08:20 EDT

Investigating

A high failure rate of 100% has been detected for Medicaid DC.
Posted Apr 08, 2025 - 00:22 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid DC).