Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 20:52 EDT

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 15, 2025 - 19:50 EDT

Investigating

A high failure rate of 11% has been detected for BCBS Arizona.
Posted Sep 15, 2025 - 19:48 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).