Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Feb 02, 2026 - 21:54 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 02, 2026 - 20:52 EST

Investigating

A high failure rate has been detected for 2 Medicare payer(s).

Medicare Illinois Part B is failing at 30.77%
Medicare Utah Part B is failing at 100%
Posted Feb 02, 2026 - 20:26 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).