Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Oct 19, 2025 - 11:14 EDT

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 19, 2025 - 10:12 EDT

Investigating

A high failure rate of 18% has been detected for BCBS North Carolina.
Posted Oct 19, 2025 - 10:04 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).