Realtime Eligibility High Failure Rate - BCBS Florida - Florida Blue

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jun 16, 2025 - 12:06 EDT

Monitoring

Availity continues to monitor the status of this connection. Updates will be posted as additional information is known.
BCBS Florida - Florida Blue now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jun 16, 2025 - 11:06 EDT

Investigating

A high failure rate of 22% has been detected for BCBS Florida - Florida Blue.
Posted Apr 08, 2025 - 13:14 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Florida - Florida Blue).
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