Realtime Eligibility High Failure Rate - BCBS Tennessee

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted May 19, 2026 - 16:44 EDT

Monitoring

BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 15:42 EDT

Investigating

A high failure rate of 10% has been detected for BCBS Tennessee.
Posted May 19, 2026 - 15:40 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).