Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 10:30 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 09:28 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Railroad is failing at 10.71%
Posted Jan 20, 2026 - 09:26 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).