Realtime Eligibility High Failure Rate - Anthem

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jul 03, 2025 - 15:24 EDT

Monitoring

Anthem now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jul 03, 2025 - 14:22 EDT

Investigating

A high failure rate has been detected for 1 Anthem payer(s).
Posted Jul 03, 2025 - 14:20 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Anthem).