Realtime Eligibility High Failure Rate - BCBS Kansas

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 13:30 EST

Monitoring

BCBS Kansas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 12:28 EST

Investigating

A high failure rate of 42% has been detected for BCBS Kansas.
Posted Jan 20, 2026 - 12:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas).