Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jun 27, 2026 - 15:30 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jun 27, 2026 - 14:28 EDT

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Blue Cross Community Health Plans is failing at 26.67%
Posted Jun 27, 2026 - 14:12 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).