Realtime Eligibility High Failure Rate - Allied Benefit Systems

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 13:34 EDT

Monitoring

Allied Benefit Systems now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 12:30 EDT

Investigating

A high failure rate of 80% has been detected for Allied Benefit Systems.
Posted Mar 21, 2025 - 12:20 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Allied Benefit Systems).