Realtime Eligibility High Failure Rate - Ambetter from Buckeye Health Plan (Marketplace)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Apr 08, 2025 - 04:22 EDT

Monitoring

Ambetter from Buckeye Health Plan (Marketplace) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 03:20 EDT

Investigating

A high failure rate of 33% has been detected for Ambetter from Buckeye Health Plan (Marketplace).
Posted Apr 08, 2025 - 03:10 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Ambetter from Buckeye Health Plan (Marketplace)).