Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Jan 20, 2026 - 13:46 EST

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Jan 20, 2026 - 12:46 EST

Investigating

A high failure rate of 17% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted Jan 20, 2026 - 12:02 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).