Realtime Eligibility High Failure Rate - BCBS Kansas City Administrative Services of Kansas (ASK)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.

Posted Nov 14, 2025 - 14:58 EST

Monitoring

BCBS Kansas City Administrative Services of Kansas (ASK) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Nov 14, 2025 - 13:58 EST

Investigating

A high failure rate of 20% has been detected for BCBS Kansas City Administrative Services of Kansas (ASK).

Posted Nov 14, 2025 - 13:56 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Kansas City Administrative Services of Kansas (ASK)).