Realtime Eligibility High Failure Rate - Meritain Health

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 18:12 EST

Monitoring

Meritain Health now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 17:10 EST

Investigating

A high failure rate of 10% has been detected for Meritain Health.
Posted Jan 12, 2026 - 17:08 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Meritain Health).