Realtime Eligibility High Failure Rate - Medicaid DC

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Dec 09, 2025 - 01:24 EST

Monitoring

Medicaid DC now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 09, 2025 - 00:22 EST

Investigating

A high failure rate of 28% has been detected for Medicaid DC.
Posted Dec 09, 2025 - 00:03 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid DC).