Realtime Eligibility High Failure Rate - BCBS Tennessee
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 12:54 EST
Monitoring
BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 11:52 EST
Investigating
A high failure rate of 15% has been detected for BCBS Tennessee.
Posted Nov 20, 2024 - 11:38 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).