Realtime Eligibility High Failure Rate - BCBS Arkansas

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jul 03, 2025 - 16:30 EDT

Monitoring

BCBS Arkansas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jul 03, 2025 - 15:30 EDT

Investigating

A high failure rate of 11% has been detected for BCBS Arkansas.
Posted Jul 03, 2025 - 15:26 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arkansas).